PRIVACY AND SECURITY POLICY
All services provided in our store belong to our company registered at the address İSTASYON NEIGH. MİRAY ST. NO:4 INTERIOR NO:7 TUZLA/İSTANBUL under the name MUSTAFA HOŞGÖR and are operated by our company.
Our company may collect personal data for various purposes. Below it is stated how and in what way the collected personal data is gathered and how it is protected.
Through membership or by filling in various forms and surveys on our store, some personal information of members (such as name-surname, company information, phone, address or email addresses) is collected by our store in accordance with the nature of the business.
Our company may send campaign information, information about new products, and promotional offers to its customers and members at certain times. Our members can choose whether to receive such information during registration, and later on they can change this preference from the account information section after logging in, or via the link in the notification message they receive.
During the approval process carried out via our store or by email, the personal information transmitted electronically by our members to our store will not be disclosed to third parties except for the purposes and scope specified in the "User Agreement" we have with our members.
In order to identify system-related issues and to quickly resolve problems or disputes related to the service provided, our company records and uses the IP address of its members. IP addresses can also be used to identify users in a general way and to collect broad demographic information.
In addition to the purposes and scope defined in the Membership Agreement, our company may also use the requested information directly or through its partners for the purpose of direct marketing. Personal information may also be used to contact the user when necessary. The information requested by our company, the information provided by the user, or information about transactions carried out through our store may be used by our company and its partners for statistical evaluations, database creation, and market research without disclosing the identity of our members, beyond the purposes and scope specified in the "Membership Agreement".
Our company undertakes to keep confidential information strictly private and confidential, to consider it as a duty of confidentiality, and to take all necessary measures and show due diligence to ensure and maintain confidentiality, to prevent the confidential information in whole or in part from entering the public domain or being disclosed to or used by unauthorized persons.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is never stored in our system.
There are two things you need to check to understand that you are on a secure site when you enter the transaction process. One of them is the key or lock icon located on the bottom line of your browser. This indicates that you are on a secure webpage and all your information is encrypted and protected. This information is used only depending on the transaction process and in line with your instructions. Credit card information used during shopping is transmitted to the relevant bank independently from our shopping sites, encrypted with the 128-bit SSL (Secure Sockets Layer) protocol for verification. If the card is approved for use, the shopping continues. Since none of the card-related information can be viewed or recorded by us, it is prevented from being obtained by third parties under any circumstances.
The reliability of the payment/invoice/delivery address information of online orders placed with a credit card is audited by our company against Credit Card Fraud. Therefore, for customers placing their first orders from our shopping sites, the accuracy of financial and address/phone information must first be confirmed before the supply and delivery phase of the order. For this verification, if necessary, the credit card holder customer or the relevant bank is contacted.
Only you can access and change all the information you provide while becoming a member. As long as you securely protect your login information, it is impossible for others to access or alter your information. For this purpose, membership transactions are carried out within the 128-bit SSL security zone. This system is an international encryption standard that is virtually unbreakable.
Shopping websites that provide a hotline or customer service and that indicate their open address and telephone information are more preferred today. This way, you can obtain detailed information about all issues you may have in mind and have more reliable information about the trustworthiness of the company providing online shopping services.
Note: We recommend paying attention to the presence of the company’s full address and telephone number on online shopping sites. If you will make a purchase, note down all the phone/address information of the store where you purchased the product before shopping. If you are unsure, call and confirm before shopping. All our company information and location are stated on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information you send to us by mail order method will be kept by our company in accordance with the confidentiality principle. This information is retained for 60 days against possible objections regarding credit card withdrawals with the bank and then destroyed. Apart from the approved mail order form amount you send us for the price of the ordered products, no other charges can be withdrawn from your card, so there is no risk as you can naturally object to the bank and prevent payment.
THIRD PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other sites within the website. Our company bears no responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on our company’s site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply only to the use of our store and do not cover third party websites.
EXCEPTIONAL CASES
In the limited cases specified below, our company may disclose users’ information to third parties outside the provisions of this "Privacy Policy". These cases are limited to:
1. To comply with obligations arising from applicable laws, statutory decrees, regulations, etc. issued by the competent legal authorities;
2. To fulfill and implement the requirements of the "Membership Agreement" and other contracts concluded with our store users;
3. To respond to requests for user information by authorized administrative and judicial authorities for an investigation or inquiry duly conducted;
4. To provide information when necessary to protect the rights or safety of users.
E-MAIL SECURITY
Never write your credit card numbers or passwords in the emails you send to our store’s Customer Service regarding any of your orders. The information contained in emails may be seen by third parties. Our company can never guarantee the security of the information transmitted through your emails.
BROWSER COOKIES
Our company may obtain information about users visiting our store and the use of the website by means of a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times, and how long they stay, and helps generate dynamic content and advertisements specifically designed for users from user pages. The technical communication file is not designed to retrieve data or any other personal information from your main memory or email. Most browsers are initially designed to accept technical communication files, but users can change their settings to prevent the arrival of cookies or to have a warning displayed when a cookie is sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site, sending an e-mail to users, or publishing it on the site. If the Privacy Policy provisions change, they become effective on the date of publication.
For all questions and suggestions regarding our privacy policy, you can send an email to **************. You can contact our company using the contact information below.
Company Title: MUSTAFA HOŞGÖR
Address İSTASYON NEIGH. MİRAY ST. NO:4 INTERIOR NO:7 TUZLA/İSTANBUL
Email: [email protected]
Tel: 0505 094 10 93